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Privacy Policy

A legal disclaimer

Friends Forever Europe (“FFE,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Friends Forever Europe is a registered charity in Northern Ireland (Charity Commission NI: 103419, CIO Number: NI604557). Our campus is located in Annalong, County Down.

What Data We Collect

We may collect the following personal data when you interact with us:

  • Contact details (name, email, phone number, address)

  • Information submitted via forms on our website (event registration, donations, volunteer interest, mailing list sign-up)

  • Payment details (if you donate or purchase event tickets) — processed securely through third-party providers

  • Photographs or testimonials (with your consent) for use in marketing and reports

How We Use Your Data

We use personal information only for the following purposes:

  • To communicate with you about our programs, events, and services

  • To process donations, gift aid claims, and other transactions

  • To comply with our legal and regulatory obligations as a registered charity

  • To evaluate and improve our community programs and services

Legal Basis for Processing

We process personal data based on:

  • Your consent (e.g., newsletter sign-up, use of photographs)

  • Contractual necessity (e.g., event bookings, program participation)

  • Legal obligations (e.g., accounting and tax requirements)

  • Our legitimate interests as a charity (e.g., promoting events, reporting to funders)

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access. Your data is stored securely and only accessed by authorised staff, trustees, or contractors who require it for legitimate purposes.

Sharing Your Data

We never sell or trade your personal information. We may share data with trusted third parties, such as:

  • Payment processors (for donations and event bookings)

  • Funders or regulators (where required by law or grant agreements)

  • IT service providers who support our website and systems

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for us to process your data (where consent is the basis)

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator, at www.ico.org.uk

Retention of Data

We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., financial records are retained for at least 6 years).

Cookies and Website Use

Our website may use cookies to improve your browsing experience and collect anonymised usage statistics. You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

Friends Forever Europe
Annalong, County Down, Northern Ireland
Email: annalong@ff.international

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